Privacy Policy

1. Information We Collect

When you use the ScaleClinics website or submit forms on our site, we may collect the following information:

• Name, email address, and phone number
• Business name and location
• Information about your GLP-1/weight loss program
• Any other information you voluntarily provide through our forms

2. How We Use Your Information

We use the information collected to:

• Schedule and conduct strategy calls with your clinic
• Provide our patient acquisition services
• Send non-marketing communications related to our services (appointment reminders, service updates)
• Send marketing communications about special offers, discounts, and service updates, only with your explicit consent

3. SMS/Text Messaging

By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from ScaleClinics. These may include:

• Non-marketing messages: Appointment confirmations, reminders, and service-related updates
• Marketing messages: Special offers, promotions, and service updates (only with separate, explicit consent)

Message frequency varies. Message and data rates may apply. You can opt out at any time by texting STOP to any message. For help, text HELP or contact us at support@scaleclinics.io.

4. Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may share information only with subcontractors in support of our services, such as customer service providers and technology platforms necessary to deliver our services. These parties are bound by confidentiality agreements and are prohibited from using your information for any purpose other than supporting our services.

5. Cookies & Tracking Practices

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device when you visit our site. We may use:

• Essential cookies: Required for basic site functionality such as form submissions and page navigation.
• Analytics cookies: Help us understand how visitors interact with our site (e.g., pages visited, time on site) so we can improve our services. These may be provided by third-party services such as Google Analytics.
• Advertising/tracking pixels: We may use Meta (Facebook) pixels or similar technologies to measure the effectiveness of our advertising campaigns and deliver relevant content.

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Note that disabling cookies may affect site functionality. We do not sell your tracking data to third parties.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications at any time
• Withdraw consent for SMS communications by texting STOP

8. Contact Information

If you have questions about this Privacy Policy or your personal data, contact us at:

ScaleClinics
Email: support@scaleclinics.io
Albuquerque, New Mexico

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the updated policy.